Buildalways-onagentstodeliveran11-starexperience
Most customer success tools treat every account the same a ticket to resolve, a metric to track, a field to update. They're built to scale support, not to scale relationships.
Round is different. AI agents run across your entire customer base, connecting signals from emails, calls, and product data — giving CS teams, account managers, and executives the full picture of what's happening, what needs attention, and where to go deeper.
Built to protect and grow your customer base
Round runs always-on agents across your accounts, connecting signals from emails, calls, and product usage. It turns scattered information into clear priorities and next actions.
Catch issues before they escalate
Detect risk signals early, sentiment shifts, missed milestones, low usage. Get a clear next step.
Surface cross-sell opportunities
Links emails, calls, and product data to highlight potentially missed revenue opportunities.
Enterprise Renewal At Risk
Contract expires in 30 days. Support tickets up 40%, no renewal conversation started yet.
Team Plan Upgrade Signal
Currently on a single-seat plan but invited 4 teammates last week. Usage spiked 3x in 14 days.
Organisation Upsell Opportunity
Already has a personal account on the platform. Kanzlei with +500 people, didn't reach out yet.
Full customer context, always
No more digging through tools to understand what's going on. Just ask what you want to know.
Build, deploy and orchestrate AI agents, powered by natural language.
Skip the node editor. Describe the workflow in plain English, and Round turns it into a production-ready agent.
What you do…
Describe what should happen in plain English by chatting with Round.
What Round does…
Builds the sequence, connects your systems, and keeps it running at scale.
Connect to Gmail
34 Tools available
Connected to Slack
Connected to: Acme Organisation
Run Sentiment analysis
On all inbound emails from the past 7 days
Filter for accounts
Showing negative sentiment or sentiment decline
Filter for accounts
Showing negative sentiment or sentiment decline
Agent orchestration
Chain agents to run multi-step tasks across your tools.
Operational Visibility
View agent actions, changes, and obstacles to build trust in automation.
Continuous automation
Run agents on schedules, track runs, and see status.
Stay in Control
Set guardrails, approvals, and permissions for safe action.
Integrated wherever you work
Works inside the tools you already use e.g Slack, Teams, and Outlook.
Proactive Engagement
Always-on monitoring flags risk, expansion, and referral moments.
Create custom trigger
Launch agents per customer, across your base — every day or ad-hoc
Connect with tools, just by asking. No more API key copying. We handle everything.
Round integrates with the tools and data across your enterprise — so workflows can span teams, systems, and handoffs end to end.
Connect your tools simply by chatting
Add a connector in seconds, by asking Round to do so. Then use it immediately inside agent runs.
50+ integrations and MCP servers
Connect the tools you already use, or bring your own MCP server for anything custom.
Salesforce
By Round
Notion
MCP
Slack
By Round
Linear
By Round
Gmail
By Round
150+ more
more
Round handles authentication
Sign in once. Round manages tokens and refreshes so agents can run reliably. No API key copying.
Access control for sensitive connections
Set permissions and approvals per tool. Every action is logged and auditable.
Not finding what you are looking for? Bring you custom MCP Servers and connect them to Round!
Enterprise-ready security for customer success agents at scale.
Round is built for large organisations running always-on agents. Connect internal systems via MCP, control access by team, and keep your & your customers data private.
Tenant isolation
Single-tenant environments with fully isolated compute, storage, and networking.
Bring your own MCP server
Operate MCP servers in your own environment with full access control
Enterprise authentication
SSO and IdP integration for centralized identity management
Fine-grained access control
RBAC & ABAC from your IdP, with granular permissions for every team
On-premises
Deploy directly on your own servers and hardware, giving you complete control over your data and infrastructure.
Customer VPC
Runs securely inside your own cloud environment, seamlessly integrating with your existing network
Our infrastructure (single-tenant)
We host and manage a fully dedicated, isolated instance just for you
Have questions? Find answers
You maintain full ownership of your data. We only store what's necessary for your agents to function, and you can delete your data at any time.
Round AI supports a wide range of popular business tools including email platforms, project management software, CRMs, and productivity apps. Our MCP server architecture allows for flexible integrations.
While ChatGPT is great for conversations, Round AI lets you build persistent agents that can actually take actions across your tools and workflows. Think of it as graduating from chat to automation.
Round works by using AI to help you build and manage AI agents.
Your data security is our top priority. All data is encrypted in transit and at rest, and we follow enterprise-grade security practices. We never use your data to train our models or share it with third parties.